Keep customers and merchants aligned
Customers need products, prices, coverage and order status. Merchants need to accept or reject orders and prepare goods. Define which prices and items can change after ordering so both sides see consistent records.
Make rider assignments explicit
Define dispatch, acceptance, pickup, drop-off and delivery confirmation. If location is used, specify when it is needed and what happens without connectivity. Design these steps with the operations team.
Administration must handle exceptions
Real operations include closed stores, cancellations, unaccepted jobs and payment failures. Administrators need history and controlled actions. Define delivery fees and refunds separately from screens so every participant follows the same rules.
Use project examples to ask better questions
Use BeeGo Delivery to understand role-specific apps, then list the parts your business needs. You do not need every service at launch. Identify pilot areas, merchants and workflows to define the first release and acceptance criteria.
Updated · ByteMatrix