Write down the core user journey
Start with who needs to do what: a customer chooses a service, selects a date and confirms a booking. Then describe what happens when capacity is full or a booking is cancelled. A screen list alone can miss the back-office steps needed to complete the service.
Separate launch needs from later additions
Group requirements into launch essentials, useful improvements and ideas to validate. Ask real users to prioritize: confirming an order may matter more than loyalty points. This makes the first release estimable without settling every future feature.
Prepare integrations and account ownership
List account, product, payment, map and notification systems. If software already exists, prepare API documentation and test access. Do not place production credentials in a general project brief. Agree on store, domain and external service account ownership.
Agree on acceptance and handover
Define test scenarios, supported devices and approvers, including connectivity loss and failed transactions. Specify source code, documentation, store submission assistance and support in the quote so providers can be compared on the same scope.
Updated · ByteMatrix